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Overview

Schedules allow you to automate when and where your audio content plays across your locations. Create one-time announcements for special events or recurring schedules for daily operations.

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Schedule Types

One-Time Schedules

Play audio at a specific date and time - perfect for special announcements, events, or promotions.

Recurring Schedules

Automate regular playback with daily, weekly, monthly, or custom interval patterns.

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Creating a Schedule

1

Select Your Audio

Choose the audio file you want to schedule from your library or Quick Messages.
2

Choose Schedule Type

Decide between a one-time or recurring schedule based on your needs.
3

Set Timing

Configure when your audio should play with precise date, time, and timezone settings.
4

Target Locations

Use advanced filters to select which locations should receive the scheduled audio.
5

Review & Activate

Preview the next trigger dates and activate your schedule when ready.

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Recurring Schedule Patterns

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Daily Pattern

Play audio every day at specified times.
  • Example: Morning announcements at 9:00 AM daily
  • Example: Closing messages at 6:00 PM every day

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Weekly Pattern

Schedule playback on specific days of the week.
  • Example: Weekly promotions every Friday at 12:00 PM
  • Example: Weekend specials on Saturday and Sunday

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Monthly Pattern

Play audio on specific days of each month.
  • Example: Monthly reminders on the 1st and 15th
  • Example: End-of-month announcements on the 30th

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Custom Intervals

Create flexible schedules with custom time intervals.
  • Repeat every X hours or minutes
  • Run at exact times throughout the day
  • Set start and end times for schedule activation

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Advanced Filtering

Target specific locations with precision using multiple filter criteria.
  • State/Region - Filter by state or region
  • City - Narrow down to specific cities
  • Combine Filters - Use multiple geographic criteria together
  • Individual Selection - Choose specific stores or locations
  • Bulk Selection - Select multiple locations at once
  • Employee Targeting - Target specific employees or stores
  • AND Conditions - All criteria must match
  • OR Conditions - Any criteria can match
  • Multi-Criteria - Combine multiple filters for precise targeting

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Managing Schedules

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Schedule Dashboard

View and manage all your schedules in one place:
  • Active Schedules - Currently running schedules
  • Inactive Schedules - Paused or draft schedules
  • Schedule Status - Monitor execution status
  • Next Triggers - See upcoming playback times

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Schedule Actions

Edit

Modify schedule settings, timing, or target locations anytime.

Activate/Deactivate

Toggle schedules on or off without deleting them.

Delete

Permanently remove schedules you no longer need.

Duplicate

Create similar schedules quickly by duplicating existing ones.

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Schedule Information

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Next Trigger Dates

See the next 10 scheduled playback times displayed in your configured timezone. This helps you verify your schedule is working as expected.
If you see a “Never-Invoked” warning, your schedule configuration may prevent it from triggering. Review your settings.

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Draft Schedules

Save incomplete schedules for later completion without activating them immediately.

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Calendar View

Visualize your schedules in an intuitive calendar interface.

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Calendar Features

  • Multiple Views - Switch between day, week, and month views
  • Color Coding - Different colors for different event types
  • Event Details - Click events to view full schedule information
  • Quick Navigation - Jump to specific dates easily

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Benefits

Visual Planning

See all scheduled events at a glance in a calendar format.

Conflict Detection

Identify potential scheduling overlaps before they occur.

Timeline View

Understand scheduling patterns chronologically.

Quick Overview

Get an instant understanding of your audio strategy.

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Export Schedules

Generate reports and export your schedule data for analysis.
  • Date Range Export - Export schedules for specific time periods
  • CSV Format - Download data in CSV format for spreadsheet analysis
  • Bulk Export - Export all schedules or filtered selections
  • Report Generation - Create comprehensive schedule reports

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Best Practices

Use recurring schedules for regular operations and one-time schedules for special events to maintain an organized schedule library.

Timezone Awareness

Always set the correct timezone for accurate scheduling across different regions.

Test Before Launch

Create a test schedule with a single location before rolling out to all locations.

Preview Audio

Listen to your audio before scheduling to ensure quality and accuracy.

Monitor Performance

Regularly check schedule execution in analytics to ensure successful playback.

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Next Steps

View Calendar

Explore your schedules in the calendar view to visualize your audio strategy.

Analytics

Track schedule performance and user engagement with detailed analytics.